The sale says paid — but did the money arrive?
Staff need to know whether payment is confirmed, pending or failed.
Why payments matters
Know whether the money actually arrived.
Keep cash and configured M-Pesa payment status close to the sale so the team does not have to guess at the counter or at closeout.
M-Pesa confirmation can be delayed
A slow callback should not force the merchant to guess whether to charge again.
Cash and M-Pesa are hard to reconcile manually
Different payment methods need one clear history for review.
Remote customers still need a way to pay
Payment Requests can collect a fixed amount without creating a separate manual process.
Core capabilities
Track the payment before you treat the sale as settled.
Keep the payment method, status and history close to the sale that needs reviewing.
- Cash payment records
- M-Pesa STK where configured
- Payment history and attribution
- Payment status and reconciliation
- Delayed M-Pesa confirmation handling
- Payment Requests
How it works
From payment attempt to confirmed record.
Create or find the sale
Start from the transaction the payment belongs to.
Start or record payment
Record cash or begin the configured M-Pesa payment flow.
Check payment status
Review whether the payment is confirmed, pending or needs attention.
Mark the sale paid after confirmation
Treat the sale as settled only after the payment record supports it.
Review payment history
Return to the payment record during reconciliation or customer follow-up.
Check payment status before it becomes an end-of-day question.
See whether payment is confirmed
Review payment status alongside the sale before treating it as settled.
Review cash and M-Pesa in one history
Keep the payment method and record together for reconciliation.
Follow up before closing the day
Use payment history to see what still needs attention.
Best for the retailers who need to stay on top of it.
Liquor Stores
See how UjuziPOS supports liquor stores.
Explore solutionMini Marts
See how UjuziPOS supports mini marts.
Explore solutionBeauty & Cosmetics
See how UjuziPOS supports beauty & cosmetics.
Explore solutionFashion & Apparel
See how UjuziPOS supports fashion & apparel.
Explore solutionBookshops & Stationery
See how UjuziPOS supports bookshops & stationery.
Explore solutionPayments questions
Can I accept M-Pesa?
M-Pesa payment handling is available where it is configured for the business.
What happens if confirmation is delayed?
Payment status can remain visible while confirmation is handled.
Can I see payment history?
Yes, payment history and attribution are part of the payment records.
Can I send a payment request?
Payment Requests are available; talk to the team about the payment flow that fits your business.