Contact Us - UjuziPOS | Get in Touch with Our Team

Let's Start a Conversation

Whether you're just getting started or looking to scale your existing business, our team is ready to help you find the perfect solution. Reach out through any of these channels.

Phone & WhatsApp

+254 727 366 061

Available Mon-Fri, 8AM-6PM EAT

Email Support

support@ujuzipos.com

We respond within 24 hours

WhatsApp Business

Chat with us instantly

Quick support

Office Location

Occidental Plaza, Westlands

Nairobi, Kenya

Send us a Message

Full Name *

Email Address *

Phone Number

Business Name

Inquiry Type *

Message *

When We're Available

Our team is here to support your business during these hours

📞 Phone Support

Monday - Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

💬 WhatsApp & Chat

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

📧 Email Support

24/7 Always accepting
Response time Within 24 hours
Priority support Within 4 hours

Quick Answers

Find answers to common questions about UjuziPOS

How quickly can I get started?

You can sign up and start using UjuziPOS in minutes! Our free plan lets you explore all basic features immediately, and our team can help you set up your first products and sales process within hours.

Do you offer training and onboarding?

Yes! We provide comprehensive onboarding for all new users, including video tutorials, live training sessions, and dedicated support to ensure you're successful from day one.

Can you help migrate from our current system?

Absolutely! Our team can help you migrate your existing product catalogs, customer data, and sales history. We'll ensure a smooth transition with minimal disruption to your business.

What if I need custom features?

We offer custom development for enterprise clients and can build specific features for your business needs. Contact our sales team to discuss your requirements and timeline.

Is there a contract commitment?

No long-term contracts are required. Start with the 30-Day Full Feature Trial, then choose Starter or Professional when it ends.

Do you support multiple locations?

Yes! Our Diamond and Enterprise plans support multiple locations with centralized management, inventory sync, and consolidated reporting across all your business locations.

Get in Touch