Frequently asked questions
Short answers to common questions, with links to the complete guide.
What is the difference between a product and stock?
Understand the difference between a product record, warehouse stock and channel availability.
What does Show in POS or Show on online storefront mean?
Choose whether a product is available in POS, online, both, or neither.
When should I use Walk-in Customer?
Find products, take payment and issue a Sales Receipt from POS.
What is Opening Float?
Start a cashier shift with the correct terminal and opening float.
What is the difference between a Terminal and Cashier?
Learn the register terms used in day-to-day in-store selling.
Why did my wholesale customer get retail price?
Check the selected customer, price rules and actual quantity.
Is a Sales Receipt a formal invoice?
Find a completed sale and share its Sales Receipt without changing the sale.
How do I make a product available online?
Prepare a product, category hierarchy and stock for the storefront.
How do I process an online order?
Review, accept, fulfil and complete an online order using its valid lifecycle actions.