UjuziPOSHelp Center

What to do when a Sales Receipt will not print

Printing is a presentation step and does not change a completed sale.

Steps

  1. Confirm the sale is completed and open its Sales Receipt.
  2. Check the printer connection and the selected printing option.
  3. Try the browser or email receipt option when available.
  4. If the issue continues, retain the sale reference and contact support.